Benefits Calculation Administrator (Defined Benefit) - Center of Excellence (Heavy Benefits Calculation) in Lincolnshire

Benefits Calculation Administrator (Defined Benefit) - Center of Excellence (Heavy Benefits Calculation)
Aon plc
Lincolnshire IL USA

Job Details

Updated on 2018-06-18
Job Description


Aon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 29,000 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees. For more information on Aon Hewitt, please visit

The Benefits Calculation Administrator is responsible for delivering timely and accurate results for the non-automated pension calculations and associated processes. There is a strong emphasis on quality and timeliness of work performed. In addition, the administrator works closely with the Benefits Operations Manager (BOM) to streamline, automate, and/or standardize the group's processes.

Responsibility Areas

  • Review and analyze business requirements, plan provisions, and other data sources to calculate participant benefits manually or with the aid of a calculation workbook.
  • Research complex participant benefit issues impacting calculations and formulate resolutions/ recommendations by analyzing fact patterns and applying provisions and best practices. Provide resolution in accordance with due dates and documented processes.
  • Conduct calculation system edit clean up including researching, and determining reasons for, and resolving errors. This may include working directly with client or third party vendor to obtain correct data/information.
  • Create relevant personalized communication statements.
  • Works with Benefits Operations Manager to recommend process improvements, and along with coaching and training opportunities that were identified from participant issues, recurring edits, process delays, and quality problems.

Qualifications - Internal Knowledge and Experience

  • Benefits Administration in Defined Benefits/Pension preferred.
  • Strong written and verbal communication skills including presentation skills.
  • Strong problem solving and analytical skills.
  • Strong listening and interpersonal skills.
  • Strong organization skills with the ability to multi-task and drive and prioritize own work.
  • Skilled at properly researching, identifying, and documenting issues.
  • Effective working in a team environment.
  • Excellent research, computation, and analysis skills with strong attention to detail.
  • Experience with data mining and interpreting results.
  • General knowledge of administrative systems and processes.
  • Ability to execute key operations management routines and identify enhancement opportunities.
  • Effective use of basic business productivity tools and Microsoft applications.
  • Proficient in Excel

Formal Education & Certification

  • Bachelor's degree (with concentrations in Math, Actuarial Science, Finance or business context preferred) or equivalent work experience required.

Work Conditions

  • Occasional evening and weekend work to meet deadlines.
  • Work with global resources which may require flexible hours.
  • Frequent computer use at workstation up to 2 hours at a time or for extended periods of time.
  • Access information using a computer and related components and peripherals.
  • Participation in training sessions, presentations, and meetings.

All positions require an applicant who has accepted an offer to undergo a background check. The checks run are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Aon Hewitt, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Aon Hewitt's employment policies. You will be notified during the hiring process which checks are required by the position.

Ensure compliance and operations manual are updated and fully compliant with Aon’s rules of engagement and internal & external regulatory requirements

Aon Hewitt is an Equal Opportunity Employer Committed to Diversity, M/F/D/V

Benefits Calculation Administrator (Defined Benefit) – Center of Excellence (Heavy Benefits Calculation)


Aon plc


Lincolnshire, IL

Atlanta, GA

Orlando, FL

Job number: 46817

Location: Lincolnshire, IL; Atlanta, GA; Orlando, FL
Benefits Calculation Administrator (Defined Benefit) - Center of Excellence (Heavy Benefits Calculation)
Aon plc
Lincolnshire IL USA