Clinical Specialist I - Roanoke in Roanoke

Clinical Specialist I - Roanoke
Abbott Laboratories
Roanoke VA USA

Job Details

Updated on 2019-05-20

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

     

JOB DESCRIPTION:

Clinical Specialist I:

As a member of the clinical support team, you are responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers.  Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort and expertise with all 

Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography.  Performs work that involves a high degree of independence.  Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.  

Job Duties:

  • Provides technical, clinical and programming assistance, primarily in support of 1-2 Territory Manager(s).
  • Assist Territory Managers in after-hours call support and activities.
  • Integrates into all accounts, builds trust and relationships and establishes strong rapport with customers.
  • Proficient in complex programming, case support.
  • Works seamlessly with Territory Manager(s) allowing them increased selling time.
  • Will begin to conduct PCP work and educational in services, as directed.
  • As directed by sales manager, contacts, visits and interests clients and potential clients in the Company’s products and addresses any client questions and concerns.
  • Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting.
  • Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity
  • Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
  • Collects and studies information about new and existing products and monitors competitor sales, prices and products.
  • Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
  • May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
  • Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.

Qualifications:  

Required:

  • Bachelors Degree.
  • Minimum of 1-2 years’ experience in a clinical setting - Strong clinical skills.
  • Excellent organizational, time management and prioritizing skills to meet deadlines in a timely manner.
  • Capable of building strong working relationships with internal/external customers.
  • Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes or delays.
  • Ability to work in a highly matrixed and geopresentation communications with ability to effectively communicate at multiple levels within and outside the organization.

Ability to travel 25% within assigned graphically diverse business environment                                                                                         

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

NM Neuromodulation

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
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