Dealer Services Intern (Summer 2018) in Atlanta

Dealer Services Intern (Summer 2018)
Cox Automotive, Inc.
Atlanta GA USA

Job Details

Updated on 2018-06-18

Dealer Services Intern (Summer 2018)

Job ID 182782 Date posted 02/09/2018 Location: Atlanta, Georgia

Description

The dealer services intern will focus on improving the auctions ability to generate revenue.  

This will be accomplished by analyzing the auction's existing tools, reports and processes, to determine opportunities for improvement.  The Intern will review current business drivers and metrics such as Quality Assurance, Transactions, Service Levels, and other key department metrics, to create a strategy that will help improve existing initiatives and develop new processes to drive revenue for the auction. The intern will work with department members and use tools such as Oracle, Sales Force, AS 400, OVE, KPI Tracker, Workbench Sales Setup Tool Inventory Management Tool, ECR Display and Simulcast Reports on a daily basis. 


After creating a new strategic direction, the Intern will be responsible for developing a communication plan to roll out the changes and help the auction begin executing the new initiatives.  This will include training the auction staff on any new processes or procedures.


Key Responsibilities:
  • Assist & continuously assess Dealer Services team by helping with Sale Day Readiness throughout the week.  Determine client needs, review ongoing initiatives, etc.  
  • Provide weekly analysis of Metrics and results by reviewing departmental performance against key performance indicators and metrics. E.g. review of Quality Assurance, Transactions, Service Levels, and other key department metrics. 
  • Lead educational initiatives regarding utilization of tools and reports to improve results and to ensure realistic expectations are set for selling cars
  • Create strategic direction. Communicate revised expectations provide blue print for change.  Assist management with leading change management
  • All with other duties as assigned


Qualifications

  • Proficient in Microsoft Office Suite   Word, Excel PowerPoint Should be able to use advanced tasks in Excel
  • Must be able to create and manipulate pivot tables
  • Exposure to Oracle, sales Force or other SLM’s a plus 
  • Major in Business (Supply Chain, Operations), Marketing or Finance


Organization: Cox Automotive

Primary Location: US-GA-Atlanta-7205 Campbellton Rd SW

Employee Status: Regular

Job Level: Intern/Co-op

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing

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  • Automotive Services, Atlanta, Georgia, United States

Dealer Services Intern (Summer 2018)
Cox Automotive, Inc.
Atlanta GA USA